When it comes to warm weather and beautiful beaches, there is nothing wrong with Jacksonville, Florida. But what about its Internet service provider? Thanks to several reliable options, Jacksonville ranks among the top 30 cities in the U.S.’s 30 fast broadband access, with median download speeds of over 249Mbps. Comprehensive, AT&T fiber It is the choice for CNET to choose the best Internet provider for Jacksonville.
The average download speed of AT&T fiber is over 300Mbps and plans to reach up to 5,000Mbps oka 5 Gig. This is a very fast speed, making it the fastest ISP in the region. But if you don't need this speed and are looking for the most affordable internet, check out Xfinity's $30 plan, which has a speed of up to 400Mbps.
As CNET's analysis shows, Internet service providers may offer download speeds that differ from the median observed in the real world. When looking for the best internet in Jacksonville, consider pricing, connection type, speed and availability. When broadband options in the region are recommended, CNET evaluates speed, customer service, pricing and overall value.
The best internet provider in River City
Our recommendations for the best internet providers are based on analytic contract flexibility, speed, price, data caps and additional costs. All prices listed on this page reflect the available discounts for setting up paperless bills. If you decide not to make automatic monthly payments, then your price will be higher.
notes: The prices, speeds and features detailed here may differ from those listed in the product details card, which represents the provider's national product. Your specific internet service options (including price and speed) depend on your address.
An overview of the internet providers in Jacksonville
| Provider | Internet technology | Monthly price range | Speed range | Monthly equipment cost | Data cap | contract | CNET Comment Score |
|---|---|---|---|---|---|---|---|
| AT&T fiber Read the full review |
fiber | $55- $245 | 300-5,000Mbps | Nothing | Nothing | Nothing | 7.4 |
| Hughesnet Read the full review |
satellite | $50-$95 ($75-$120 after 12 months) | 50-100Mbps | Buy one-time for $15 or $350 | 15-200GB (no hard data upper limit) | 2 years | 5.7 |
| MediaCom Read the full review |
cable | $20-$60 | 100-1,000Mbps | $13 Modern Rental (optional) | 200bg-6,00gb | Nothing | 6.4 |
| T-Mobile Home Internet Read the full review |
Fixed wireless | $50-$70 ($35-$55 with qualified phone plan). | 72-245Mbps | Nothing | Nothing | Nothing | 7.4 |
| Verizon 5G home internet Read the full review |
Fixed wireless | $50-$70 (50% off on qualified phone plans) | 85-1,000Mbps | Nothing | Nothing | Nothing | 7.2 |
| Viasat | satellite | $70-$400 | 25-150Mbps | $15 per month or $300 a one-time purchase | 40GB-300GB | 2 years | 6.1 |
| xfinity Read the full review |
cable | $35- $95 | 150-2,000Mbps | $15 (optional) | 1.2TB some plans | Change according to plan | 7 |
Show more (3 items)
Shopping provider at my address
Source: CNET analysis of provider data.
All available Jacksonville residential internet providers
In addition to the top providers we listed, Jacksonville has several other ISPs, although some of them cover a small portion of the city.
- Wind dynamics: The provider offers DSL up to 100Mbps in the Jacksonville area. Kinetic also provides fiber services in surrounding cities such as Bryceville. 1,000Mbps fiber is about $40 per month, and 2,000Mbps fiber is up to $100. DSL is $30 to $60 per month.
- MediaCom: MediaCom speeds are $20 to $60 per month for 100 to 1,000Mbps. This is a cable TV provider that is available in a small pocket south of Jacksonville, with a monthly data allowance offering up to 6TB.
- NEFCOM Communication: NEFCOM offers 15 to 500Mbps plans, with prices ranging from $80 to $150 per month. In 2019, it began the Baker County Family Initiative for Fiber.
- Satellite Internet: There are several options for satellite internet. Providers include Hughesnet, Viasat and Starlink. For lower speeds, satellite providers may be more expensive, but Hugsnet stands out at a starting price of $50 a month. Viasat offers 25 to 150Mbps for $70 to $400. Starlink is a new product from SpaceX, and it is still expanding.
- Verizon 5G home internet: If you pair your home internet with a qualified mobile series and automatic tray, the Verizon costs $25 per month. The service averages 85 to 300Mbps, which can reach 1,000Mbps in some areas.
Jacksonville Home Internet Service Pricing Details
The average price for internet services in Jacksonville starts at about $46 per month. So far, CNET's major cities have been covered, which puts it in the middle, comparable to cities like Atlanta, Houston and Phoenix.
Cheap Internet Options in Jacksonville Metro Area
The cheapest internet service in Jacksonville is $20 per month. At this price, if you use a bundle discount, you can get Xfinity's Internet Connect Plan plan, which has 150Mbps download speeds or Verizon 5G home internet (maximum download speeds of 300Mbps).
What is the cheapest internet plan in Jacksonville?
| Provider | Starting price | Maximum download speed | Monthly equipment fee | contract |
|---|---|---|---|---|
| Xfinity Connect Read the full review |
$35 | 150Mbps | Nothing | Nothing |
| Verizon 5G home internet Read the full review |
$50 (eligible phone plan $25) | 300Mbps | Nothing | Nothing |
| T-Mobile Home Internet Read the full review |
$50 ($35 for qualified phone plan) | 245Mbps | Nothing | Nothing |
| Hughesnet Read the full review |
$50 | 25Mbps | $15 | 2 years |
| AT&T fiber Read the full review |
$55 | 300Mbps | Nothing | Nothing |
Show more (2 items)
Shopping provider at my address
Source: CNET analysis of provider data.
Jacksonville's fastest internet provider
The fastest internet speed providers in the Jacksonville area are AT&T and Xfinity. Each provider offers a plan to hit 1 or higher. If you want to learn more about optimization speed, check out the CNET guide for the best multigene plan.
What is the fastest internet plan in Jacksonville?
| Provider | Maximum download speed | Maximum upload speed | Starting price | Data cap | contract |
|---|---|---|---|---|---|
| AT&T Fiber 5 show Read the full review |
5,000Mbps | 5,000Mbps | $245 | Nothing | Nothing |
| AT&T Fiber 2 show Read the full review |
2,000Mbps | 2,000Mbps | $145 | Nothing | Nothing |
| Xfinity Gigabit Extra Read the full review |
1,200Mbps | 35Mbps | $95 | 1.2TB | 2 years |
| AT&T Fiber 1 Gig Read the full review |
1,000Mbps | 1,000Mbps | $80 | Nothing | Nothing |
| Xfinity Gigabit Read the full review |
1,000Mbps | 20mbps | $65 | 1.2TB | 2 years |
Show more (1 item)
Shopping provider at my address
Source: CNET analysis of provider data.
What's the last sentence of the Jacksonville Internet provider?
Jacksonville is a big city with newer technology, so you can choose from some good internet service options. You can get up to 5,000Mbps fast speeds from AT&T fiber (in some locations), while the Xfinity costs as low as $25 a month.
How CNET chooses the best Internet provider in Jacksonville
There are many Internet service providers there, which are also regional. Unlike the latest smartphones, laptops, routers, or kitchen tools, it is impractical to personally test every ISP in a given city. So what is our method? We begin by looking at pricing, availability and speed information, leveraging our own historical ISP data, provider sites, and information from the FCC.Gov FCC.
But that's not over. We visit the FCC’s website to check our data and make sure we consider all ISPs that provide services in a certain area. We also enter a local address on the provider's website to find specific options for residents. We look at resources including the U.S. Customer Satisfaction Index and JD Power to evaluate how satisfied ISP services have with customers. Although ISP plans and prices change frequently, we ensure that all information provided is accurate as of the time of publication.
Once local information is obtained, we ask three main questions:
- Can providers access reasonable and fast internet speeds?
- Do customers get decent value for the money they pay?
- Are customers satisfied with their service?
The answers to these questions are usually layered and complex, but the three we recommend are closest to the provider of “yes”. When choosing the cheapest internet service, we look for the lowest monthly plan, although we also consider variables, including price increases, equipment fees and contracts. Choosing the fastest Internet service is very simple: we view upload and download speeds on ads and consider real-world speed data from sources like Ookla and FCC reports. (Disclosure: Ookla is owned by the same parent company as CNET.)
To explore our process more deeply, visit our test ISP page.
Internet provider of FAQs in Jacksonville
Does Jacksonville have fiber optic internet?
Yes. The best choice for fiber internet in Jacksonville is AT&T. It offers the fastest speed in the region. You may also find Earthlink's fiber optic products, but it uses the AT&T network and requires a one-year contract, so it's best to choose a source.
Show more
Which internet provider in Jacksonville offers the fastest plan?
Some of Jacksonville's internet providers have more than 1 show, such as Xfinity and AT&T. If you have strong speed needs, such as a lot of streaming and gaming on multiple devices, research these plans. The fastest overall is AT&T's 5 gig program, but it's not available at all addresses.
Show more
Is AT&T or T-Mobile home internet better?
Depending on what you’re looking for in your home internet, both ISPs are a great choice for Jacksonville residents. AT&T fiber offers faster plans (up to 5,000Mbps in some regions) and symmetric download speeds. But if you don't have multiple users in your home and don't need extremely high speeds, T-Mobile offers a higher price, at $50 per month, which is $5 less than AT&T's cheapest plan. Neither provider requires a contract or data cap.
Show more
